Shipping
Delivery options and timing depend on your destination, product availability, and order.
- Handcrafted in the Czech Republic
- Every device is crafted by hand in the Czech Republic and individually inspected before dispatch.
- Tracked worldwide
- Orders ship tracked to more than 60 countries across Europe, North America, and Asia-Pacific.
- Free-shipping thresholds
- US orders of $870 or more after discounts qualify for free shipping. For Czech and other destinations, check the delivery options for your address.
After you order
From order to doorstep
01
Order confirmation
You receive a confirmation email with your order summary right away.
02
Preparation
Your device is prepared and packed. Made-to-order finishes can take a little longer.
03
Tracked dispatch
You get a tracking link as soon as the parcel is handed to the carrier.
04
Delivery
The parcel arrives tracked to your door, ready to place and power.
What's next
Continue this way
Answers, comparisons, and the guarantee details, one click away.
- FAQ & helpLearn more
FAQ & help
Direct answers to the questions shoppers ask most.
- Contact usLearn more
Contact us
Order, return, and warranty questions. We reply quickly.
- Compare modelsLearn more
Compare models
See coverage, materials, and water support side by side.