Warranty
Somavedic devices have a 2-year warranty, with extended 5-year coverage for LED diodes. Coverage is subject to the published warranty conditions.
- 2 years for the device · 5 years for LED diodes
- The device, cable, and adapter have 2-year coverage for manufacturing, material, and functional defects. LED diodes have 5-year coverage from purchase.
- Inspected before dispatch
- Hand-blown glass and assembled materials are inspected before every dispatch.
- Support that answers
- Warranty claims start with a short email. We assess and respond with the next step.
Making a claim
Simple steps for claims
01
Check your coverage
Have your order number and purchase date ready. Check the 2-year device warranty or the extended 5-year LED coverage, as applicable.
02
Describe the issue
Email support with what you are seeing; photos help us assess faster.
03
Repair or replacement
Approved claims are repaired or replaced, so your space stays harmonized.
What's next
Continue this way
Answers, comparisons, and the guarantee details, one click away.
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FAQ & help
Direct answers to the questions shoppers ask most.
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Contact us
Order, return, and warranty questions. We reply quickly.
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Compare models
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